We strive to provide a seamless and effortless online training purchasing experience. However, we acknowledge that our courses may not always meet your expectations.
If you find any aspect of our training unsatisfactory, we are more than willing to offer a complete refund as long as:
- You haven’t completed the purchased course/s.
- You have contacted us within 14 days of your initial purchase, via the form on our contact us page.
In order to improve our courses we may ask you to inform us about the areas where we fell short, enabling us to address and improve them for future occasions.
For refund requests submitted beyond the initial 14-day period, we handle them on a case-by-case basis. Please submit your cancellation and refund requests using the form on our contact us page.
Rest assured that we aim to handle all requests promptly, and our support team typically responds within 24 hours during the working week.