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Duration: Less than an hour
Language: English
Certification endorsed by: CPD
Price: £25 (discounts available, see opposite)


The Food Standards Agency states that: “Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely.” Our Food Safety training course covers the key areas required to meet the training needs of those working with food.

Who is the Food Safety Level 2 course for?

Anyone who works in the preparation of food including those who work part-time, on a temporary basis or seasonally. Level 1 is appropriate for those who do not handle food, Level 3 for managers within catering operations.

This Online Food Safety Level 2 course is important to your health and that of your customers. No-one wins if the trainee isn’t concentrating. Shout Out Safety courses are entertaining exactly because we’re serious about Health & Safety training. Learning is more effective when people are engaged.

About the course

This CPD accredited course is in 4 sections which cover the following topics:

  • What we mean by Food Safety
  • How bacteria multiplies and creates a threat
  • The health implications of poor hygiene
  • Cross-contamination and how to avoid it
  • Personal Responsibilities in the workplace
  • Cleaning, Cooking and Chilling

There are 4 banks of questions which you will need to answer. Achieve the passmark and you’ll be able to move onto the next section. You can watch each section as often as you like but you can’t fast-forward.


This course is accredited and endorsed by The CPD Certification Service. Once you’ve completed the course you’ll be able to immediately download a unique, personalized and endorsed certificate to keep with your records or to send to your employer.


When do I get my certificate?

Unlike many e-Leaning courses, you’ll get you certificate immediately after you pass the course. It will be in your name and you can download it as soon as you’ve watched all the clips and successfully passed the tests.

How long is this course going to take?

We suggest you allocate 30 minutes. It’s short but it contains the essential information you need to know.

How is the course delivered?

The course is presented as a set of four short video clips. Simply press play and the first clip will be shown. Watch it, concentrate on the information and after the clip finishes there will be a set of questions for you to answer on the information you’ve just watched.

Is there a passmark?

Yes. Every set of questions requires you to get 75% to move on to the next clip.

Can I re-sit the test?

Yes you can. If you don’t get the 75% pass mark you can re-sit the test but the questions are likely to be different to the ones you just attempted.

Can I watch the clip again?

Yes you can. As many times as you want to.

Can I fast forward through the clip?

No, we’ve disabled that facility. When we were setting these courses up we looked at some other e-Learning courses out there and found out we could fast forward to the end of each section. In our opinion, that’s no way to learn. This stuff is important and could save lives and stop accidents and injuries – that’s why we make sure that you have to watch the video through to the end.

Why are the courses delivered by video?

Watching moving images and swiftly decoding the messages within, is second nature to us all. The average viewer in the UK watches more than 3 hand a half hours of TV a day. What better way to receive information whilst at work? But there’s another key reason. On average video learners score 37 percent better than text learners on a post-training test. On retention tests given a few days following the training session, video learners’ scores were 45 percent greater when compared to the text group. (University of Twente, 2012)

Training by video is simply a more effective way to learn. 

Is the video just someone talking at me?

Nope. We create scenarios, we interview victims and medical experts, we show what you should be doing and a lot of the things you shouldn’t be doing. We make these videos as entertaining as we can. When you’re entertained, you’re concentrating. That’s key. We also use a professional crew and the outstanding actor, Mark Roper

Food safety training

Why is Food Safety Level 2 training important?

Food poisoning is a very common affliction and it’s probably happened to you sometime or other. 1 in 12 of the population of the UK will suffer from some form of food poisoning this year – that’s about 5.5 million people. Mostly it’s an uncomfortable but short-lived experience. Then symptoms are nasty but they go away quickly.

But sometimes the implications can be a lot more serious. Even fatal.

Anyone and everyone working in food preparation has to maintain the principles of good food hygiene. If you follow the essential rules you will reduce the the risk of food poisoning amongst your customers and protect your business’s or organisation’s reputation.

Good food hygiene is all about controlling harmful bacteria, which can cause serious illness.

Food Safety Level 2 is the course which is required by anyone who handles food, to ensure that they know the techniques to safely reduce the risk of bacterial spread and transmission.

Case Study 1

“Three people have died in northern England and three more are seriously ill from food poisoning thought to have resulted from eating contaminated pre-packaged sandwiches served in hospitals, Public Health England (PHE) said on Friday.

The deaths were caused by an outbreak of listeria at hospitals run by the Manchester University NHS Foundation Trust and Aintree University Hospital NHS Foundation Trust, the public health agency said in a statement.

Listeria is a bacteria that causes illness from contaminated food. It can kill in severe cases.

Sandwiches and salads linked to the cases have been withdrawn, it said. The supplier, The Good Food Chain, and one of its cooked meat suppliers, North Country Cooked Meats, have voluntarily ceased production while the investigation continues.”

(Irish Times 2019)

Case study 2

Dozens of curry lovers who got hot under the collar after being struck down by food poisoning have received a joint pay-out of over £400,000 following an outbreak at a Newcastle festival.

Almost 50 visitors to the Newcastle Street Spice Festival in 2013, who suffered gastric illness symptoms following a food poisoning scandal caused by raw curry leaves, have now received settlements following their ordeal.

An estimated 12,000 people went to the event between February 28 and March 2 at the city’s Centre for Life with over 400 visitors reporting symptoms of gastric illness, including diarrhoea, abdominal pain and vomiting.

Public Health England (PHE) and Newcastle City Council swung into action to carry out an investigation and found that raw curry leaves used in chutney were contaminated by several different bacteria, leading to 29 confirmed cases of varying strains of salmonella.

(Newcastle Chronicle 2017)

Case study 3

“The gradually diminishing E. coli outbreak in Europe – the deadliest in recorded history – has subjected Germany to a hailstorm of criticism from the EU and abroad for taking too long to identify its likely source — bean and seed sprouts.

But the real concern, many experts say, is the fact that such dangerous bacteria were present on fresh produce in the first place. How the sprout contamination occurred remains a mystery, although in one example of how the epidemic spread, German authorities said Friday that a catering company employee who was infected with the outbreak strain but initially asymptomatic may have transmitted the bacteria to about 20 other people through food she handled.

As of Friday, the harsh statistics of this epidemic had reached 39 dead and over 3,517 sick, 839 of them with life-threatening kidney disease. “

(Food Safety News 2011)

Food Safety Level 2.